Privacy Policy

Privacy Policy

Last updated: May 14, 2026

Piñata Bloom operates this website and online store, including all related information, products, services, and features provided through our Shopify-powered platform. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

By using our website and services, you agree to the collection and use of your information as described in this Privacy Policy.


Personal Information We Collect

Depending on how you interact with our website, we may collect the following types of personal information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Account details and login information
  • Purchase history
  • Wishlist and cart activity
  • Customer support communications
  • Device information and IP address
  • Browser and usage data

We may also collect information automatically through cookies and similar technologies.


How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through your use of our website
  • Through Shopify and other service providers
  • From business and marketing partners or third parties

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Arrange shipping and returns
  • Improve our products and website experience
  • Prevent fraud and maintain security
  • Send marketing emails or promotional content
  • Comply with legal obligations

Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Marketing and advertising partners
  • Analytics providers
  • Customer support services

We may also disclose information when required by law or to protect our business and customers.


Shopify

Our store is hosted on Shopify. Shopify may collect and process personal information to provide and improve its services.

To learn more about how Shopify handles personal information, please visit Shopify’s Privacy Policy.

 


Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize advertisements and shopping experiences

You can control cookie settings through your browser preferences.


Children's Privacy

Our services are not intended for children. We do not knowingly collect personal information from children under the age of 16.


Security

We take reasonable precautions to help protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.


Your Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your data
  • Opt out of targeted advertising or marketing communications

To exercise your rights, please contact us using the information below.


Marketing Emails

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. Please note that we may still send transactional or order-related emails.


International Transfers

Your information may be transferred, stored, or processed outside your country of residence, including in the United States.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.


Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Piñata Bloom
799 Dunstone Drive
Oroville, CA 95966
United States

Email: Hello@pinatabloom.com

Contact PinataBloom 🌸

Have a question, need help choosing a piñata, or want to start a custom order? We would love to help make your celebration extra special.

How Can We Help?

Custom Orders

Send us your theme, colors, event date, size request, and personalization details.

Order Questions

Need help with turnaround time, shipping, rush options, or product details?

Personalization Help

We can help with names, numbers, colors, themes and custom add-ons.

Send Us a Message

Before You Message Us

Please include:

  • Your event date
  • Your piñata theme or inspiration
  • Preferred colors
  • Name, age, number or personalization
  • Whether you need standard or rush production

Ready to start your custom piñata? 🎉

Send us your idea and we'll help bring it to life.

View Custom Orders